Enterprise Dashboard (FT-2001.008)

About this document

Scope

This document provides background information as well as a functional description of the FT-2001.008 Enterprise Dashboard standard feature. The described feature is supported from the release version 4.0 onwards.

Note

Enterprise Dashboard is a standard feature and does not require a special license.

This feature is part of the Account Dashboard & Reporting functionality with number FN-2006.

Feature Availability

Feature overview

Goals

The aim of the Enterprise Dashboard feature is to provide relevant information to Enterprise Accounts in order for them to have an overview of their SIM estate.

Technical Prerequisites

This feature does not require any specific technical integrations for standard operation.

While no direct dependencies apply in typical scenarios, additional integrations or configurations may be necessary depending on the customer's infrastructure, business processes, or regulatory environment.

Functionality of the feature

The Enterprise Dashboard of CMP allows the Enterprise Accounts to gain an overview of their SIM estate.

The uppermost panel of the Dashboard displays four key data points:

• Data Usage displays the total data consumed by an Account for the current Billing Cycle.

• Assigned SIM Card displays the total number of SIM Cards assigned to the current context.

• SIM by Status displays the distribution of all assigned SIM Cards by SIM Status.

• Alarm Count displays the number of system alarms that have been triggered.

Note that the Assigned SIM Cards and SIM by Status sections both show corresponding numbers in real-time and context-sensitive.

Based on their content, the charts available by default are divided into four categories:

• Standard

• SIM Logistics

• Usage

The following charts are included by default in the preconfigured Dashboards.

Note that Users can customize the Dashboard based on their needs and preferences by selecting the set of available items to be displayed.

Standard

• Account Reports provides quick access to the reports available in the Reports module. The Account Reports panel is only available at the Root and Account levels, not at the Customer level.

• Notes provides space to create custom notes.

• Batch Tasks displays a record of Objects updated by .csv import.

SIM Logistics

• SIM Activation Overview: Number of activated SIM Cards and number of SIM Cards in different Billing Statuses.

• SIM Activation Growth: Number of SIM Cards activated in the selected Billing Cycle.

• SIM Billing Status Trend: A graphical view of the SIM Billing Status changes over time.

• SIM Suspend and Retirement Trend: A graphical view of the changes of number of Suspended and Retired SIM Cards over time.

• SIM Grace Period Trend: A graphical view of the Grace Period changes over time.

• eSIM Profile Changes: Number of eSIM Profile changes for the last 30 days, 6, 9, 12 or 24 Billing Cycles.

Note that the eSIM Profile Changes panel is only available in case the eSIM feature is licensed on the CMP instance.

Usage

• Top Users (current Billing Cycle) lists the Groups consuming the largest volume of the selected Service Type (i.e., Data, SMS MO, SMS MT, Voice MO, or Voice MT) in the current Billing Cycle.

• Top Usage (current Billing Cycle) lists the SIM Cards consuming the largest volume of the selected Service Type (i.e., Data, SMS MO, SMS MT, Voice MO, or Voice MT) in the current Billing Cycle.

• Data Usage in Countries (current Billing Cycle) is a graphic display of the total Data Usage separated by Country.

• Data Usage in Networks is a graphic display of the total Data Usage of all SIMs defined by the context split by the Network in which the usage was generated in the current Billing Cycle/month.

• Data Usage per APN is a graphic display of daily Data Usage per APN for all SIMs of the selected Account in the current Billing Cycle.

• SMS MO Usage in Countries (current Billing Cycle) is a graphic display of the total SMS MO Usage separated by Country.

• SMS MO Usage in Networks is a graphic display of the total SMS MO Usage of all SIMs defined by the context split by the Network in which the usage was generated in the current Billing Cycle/month.

• Voice MO Usage in Countries (current Billing Cycle) is a graphic display of the total Voice MO Usage separated by Country.

• Voice MO Usage in Networks is a graphic display of the total Voice MO Usage of all SIMs defined by the context split by the Network in which the usage was generated in the current Billing Cycle/month.

• Data Consumption Trend: Changes in the amount of data consumed over time.

• SMS Consumption Trend: Changes in the amount of SMS consumed over time.

• Voice Consumption Trend: Changes in the amount of voice consumed over time.

• Data Consumption per SIM Trend: Changes in the amount of data consumed per SIM Card over time.

• SMS Consumption per SIM Trend: Changes in the amount of SMS consumed per SIM Card over time.

• Voice Consumption per SIM Trend: Changes in the amount of voice consumed per SIM Card over time.

• Total Sessions: Total number of sessions per Account.

• Session Trends per SIM: Changes in the number of sessions per SIM Card over time.