Voice Rules (FT-1013.032)

About this document

Scope

This document provides background information as well as a functional description of the FT-1013.032 Voice Rules advanced feature. The described feature is supported from the release version 4.3 onwards.

Note

Voice Rules is an advanced feature and requires a special license. Ensure that you have agreed with Mavoco about the usage of this feature before taking it into use.

This feature is part of the Automation functionality with number FN-1013.

Feature Availability

Feature Version	Available from	Summary of changes
v1	CMP Release 4.3	Initial release

Feature overview

Goals

The aim of the Voice Rules feature is to provide new Automation Rules related to Voice usage in CMP that have similar properties and behavior as the existing rules for Data and SMS usage. This specifically applies to the setup of Rules, the applicability of Filters and Actions, and the related behavior.

Out of scope

None threshold related Rule Types and Rule setup via other functionalities than Portal GUI or API.

Preconditions & Assumptions

The set of existing Action Types are sufficient in the context of the new Voice related Automation Rules, so the number of Action Type does not need to be extended.

Note that the Service Blocked for Rule Period action is only available for Ro based Voice, however, the behavior of it will be applied unaffected to the new Voice related trigger types.

The Service Type blocked depends on the Service Type specified in the related Rule Trigger.
The period for how long the respective Service will be blocked is dependent on the Rule Period of the related Rule Trigger.

All existing Filter Types will be applied unchanged to the new Voice related Automation Rules. There is no change in the filter behavior for Rules that monitor (Voice) usage on single SIM cards nor Rules that monitor pooled (Voice) usage.

In case systems integrating to CMP require rounding (e.g. to minutes), it’s assumed that the related rounding is done on these systems.

Functionality of the feature

With the Rules - Voice Services feature the following automation rules will be made available in the Rules unit of the Enterprise Portal.

Rule Name	Description	Service	Rule Period
Voice MO Duration - 24hrs	Voice MO usage of the SIM within the current 24 hours exceeds the customer set limit.	Voice MO	24 hours
Voice MO Duration - Billing Cycle	Voice MO usage of the SIM within the Billing Cycle has exceeded the user-set limit.	Voice MO	Bill Cycle
Voice MO Duration in Country - Billing Cycle	Voice MO usage of the SIM in a Country has exceeded the user-set limit within the Billing Cycle.	Voice MO	Bill Cycle
Voice MO Duration in Zone - Billing Cycle	Voice MO usage of the SIM in a Location Zone has exceeded the user-set limit within the Billing Cycle.	Voice MO	Bill Cycle
Pool Voice MO Usage - Billing Cycle	Pooled Voice MO Usage in the Location Zone has exceeded the user-set limit within the Billing Cycle.	Voice MO	Bill Cycle
Voice MT Duration - 24hrs	Voice MT usage of the SIM within the current 24 hours exceeds the customer set limit.	Voice MT	24 hours
Voice MT Duration - Billing Cycle	Voice MT usage of the SIM within the Billing Cycle has exceeded the user-set limit.	Voice MT	Bill Cycle
Voice MT Duration in Country - Billing Cycle	Voice MT usage of the SIM in a Country has exceeded the user-set limit within the Billing Cycle.	Voice MT	Bill Cycle
Voice MT Duration in Zone - Billing Cycle	Voice MT usage of the SIM in a Location Zone has exceeded the user-set limit within the Billing Cycle.	Voice MT	Bill Cycle

The base unit for Voice related threshold triggers is seconds. All Voice related Usage Counters and threshold values are given in minutes and seconds (mm:ss).

For Voice Automation Rules only the Location Zone Model is used.

Offline CDRs might be significantly delayed (more than 24 hours), therefore Voice Duration Rules with a rule period of 24 hours are only supported in the Online case.

Online/Offline rule actions that disable service on Ro/Gy will not be available for Offline rules.