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Account Reports (FT-1007.002)

About this document

Scope

This document provides background information as well as a functional description of the FT-1007.002 Account Reports standard feature. The described feature is supported from the release version 4.0 onwards.

Note

Account Reports is a standard feature and does not require a special license.

This feature is part of the Account Dashboard & Reporting functionality with number FN-2006.

Feature Availability

Feature Version

Available from

Summary of changes

 v1

CMP Release 4.0

Initial release


Feature overview

Goals

The aim of the Account Reports feature is to allow CSPs to define the set and frequency of Account Reports available for each Enterprise Account.

Functionality of the feature

Account Reports

CMP provides a set of predefined Account Reports in the Resource Manager which provide precise details on SIM/Account activity. Service Providers can also define which Account Reports are available to an Enterprise Account, as well as how often the reports are executed. Enterprise Account Users can then download and review the information from each report to gain helpful insight on the important factors related to their Account.

All the available Account Reports present data relative to their name, and the data of the reports are retrieved from the CMP based on a specific Query that is unique to each report.

Service Providers are able to create variations of the predefined Account Reports by copying one of the predefined queries, however, new queries (i.e. reports) may only be created in coordination with MAVOCO.

The frequency of the Account Reports' generation can be defined in the CMP. Account Reports can be generated either daily, weekly, monthly, or the Service Provider can define a custom periodicity for the reports.

Account Reports in the CMP follow the simple resource lifecycle (DRAFT-ACTIVE-INACTIVE), therefore need to be activated first in order to be generated.

Predefined Account Report Types

All available Account Reports and their respective Queries come predefined in the Resource Manager. The table below lists all the preconfigured Account Reports available to the Service Providers.

CMP Standard Report

Short description

Account and Subscriber Reports

SIM Card Additions Report

Reports all SIM Cards that were assigned to the Account in the previous period.

SIM Card Changes Report

Reports of each change in SIM Cards.

SIM Card Overview Report

Reports all SIM Cards assigned to the Account.

SIM Status Change Report

Reports each change in a SIM's Network Status, Resource Status, and Billing Status.

User Overview Report 

Reports all Enterprise Portal User accounts from the Account.

Rate Plan and Usage Reports

API Usage

Reports API usage.

Cancel Location

Reports all Cancel Location attempts.

Consumption Summary Report

Reports the total usage of all SIM Cards of all available service types over the previous calendar month.

Data and SMS services are reported by default. The report also includes Voice services if they are enabled on the CMP instance.

Data Usage Report*

Reports Data usage per SIM.

Price Plan Overview Report

Reports all Price Plans available to the Account.

SMS Usage Report*

Reports SMS usage per SIM in the Account.

Voice Usage Report*

Reports Voice usage per SIM in the Account.

Resource Reports

IMSI Pool Overview Report

Provides utilization statistics of IMSI Pools.

IMSI Status Change Report

Reports changes in the association of IMSIs and SIM Cards.

MSISDN Pool Overview Report

Provides utilization statistics of MSISDN Pools.

MSISDN Status Change Report

Reports changes in the association of MSISDNs and SIM Cards.

*In case the eSIM feature is enabled on the CMP instance, usage reports provide usage information on the eSIM Profile level.

Ad-hoc Queries

Usage Queries allow Enterprise Users to instantly create reports on the data, SMS, or voice usage of all the SIM Cards available to their given level in the organization hierarchy.

The Usage Query Tool allows to define the type of information that will be produced by the Usage Query (i.e. periodicity and type of usage) and also the time range and grouping of the Usage Query results.

Usage Query reports are immediately available for download after they are created.

Online Reports

CMP provides a set of predefined Account Reports, which provide precise details on SIM/Account activity.

Enterprise Users can only access certain Account Reports that have been made available to them by the CSP, which also defines how often the reports are executed. Account Reports can be generated either daily, weekly, monthly or the Service Provider can define a custom periodicity for the reports.

Enterprise Accounts can download the reports made available to them from the Enterprise Portal and review the information from each report to gain helpful insight on the important factors related to their Account. All the available Account Reports present data relative to their name.

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